How to Promote Digital Citizenship

How to Promote Digital Citizenship

Digital citizenship is the practice of using safe, appropriate, and positive behavior on the internet. It encompasses many different actions, all of which seek to make the internet a more positive place. To practice and promote good digital citizenship, work on your skills assessing information you find on the internet. Refrain from spreading fake or misleading stories. Engage in appropriate, polite conversation with others. Use social media positively, and don’t engage in any bullying behavior. Finally, take steps to protect your information while online. All of this will make you a better digital citizen.

Method 1 of 4:
Researching and Building Media Literacy

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Get your information from reputable websites. It’s very easy to start a website and post information on it, whether or not it’s true. Protect yourself from false information by keeping a skeptical attitude on everything you come across. Look for reputable websites that present factual information rather than opinion pieces. Posts from libraries, universities, hospitals, and government organizations are almost always more reputable than other websites. Use these websites for your information. [1] X Research source As a general rule, websites that end in .org, .edu, or .gov tend to be more reputable. This isn’t universal, however, so continue verifying information that you find on these websites. A website that's covered in a lot of advertising is a red flag. These websites will probably post sensationalized stories to attract advertising revenue. Verifying information is especially important for schoolwork. If you’re writing a research paper, make sure you’re using reputable sources.
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Cross-reference information to verify it. Sometimes it takes a bit more work to verify if a website is reputable. Look for the information it presents elsewhere to see if you can confirm what the original website was saying. If you can’t find it anywhere else, then it’s a good bet that the information isn’t accurate. Also check if the story is citing sources. If not, then don’t trust the information. [2] X Research source If the website does cite sources, try to track some of them down. If you either can't find the source or the source says something different from what the story claims it does, then the website is not trustworthy.
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Investigate news stories for accuracy. False information online is especially damaging for the news we consume. As a good digital citizen, always investigate news stories before you share or believe them. You can spot fake news by taking a number of steps before believing a story. Follow these procedures to avoid being fooled. [3] X Research source Be skeptical of news stories with obviously biased titles. For example, “The President Just Proved He’s the Biggest Moron to Ever Occupy the White House” is a clearly biased and clickbait-style headline meant to generate attention. In all likelihood, this isn’t a well-researched or reputable story. Look for more objective stories, which reputable news sites produce. Look online to see if the story is reported elsewhere. If only one website is reporting on it, then it’s probably either not true or very exaggerated. Major news organizations have their biases, but usually present stories that are at least factually correct. Be more cautious with stories from organizations you’ve never heard of before.
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Verify news with a fact-checking organization. If you don’t have time to investigate every story you come across, you can look on websites that do the legwork for you. There are a number of fact-checking organizations that report on false news stories. Visit one to see if the story you’re seeing has been investigated and declared false. [4] X Research source In the US, the major fact-checking organizations are Politifact and FactCheck.org. Some news stations like CNN or the Washington Post also run their own fact-checking services. This is usually reserved for major stories or debates.
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Avoid spreading fake or questionable stories. Every time someone shares a news story, it raises that story’s profile and makes more people see it. This is why fake news stories can spread so quickly. Good digital citizens don’t promote fake stories. If you do come across any false or questionable news, don’t help it spread. [5] X Research source Even if you aren’t sure about a story, be more cautious and don’t share it. If you’re trying to expose a story as false on your social media, don’t link directly to it. This raises its profile. Instead, just announce that the story is fake and everyone should stop sharing it.
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Cite your sources if you use information from the internet. With so much information at your disposal online, it's easy to forget to cite it all. But remember that information from the internet must be cited the same as books and articles do. This is especially important to avoid a plagiarism accusation in school. Cite all web-based information to demonstrate that you've done your research. [6] X Trustworthy Source Purdue Online Writing Lab Trusted resource for writing and citation guidelines Go to source Include as much information as the website makes available when you cite. Write the article or page title, the date it was published, the website name, and the author if it's listed. Also include a link to the exact page so someone else can read the information. If you're writing a blog post or article, hyperlinks are an easy and convenient way to include sources in your writing.
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Method 2 of 4:
Communicating Productively

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Address people appropriately when communicating with them online. Just because you’re sending an email or chatting on an app doesn’t mean that you shouldn’t use the same level of respect that you’d use if you were talking to the person face-to-face. Always use appropriate manners when communicating online, especially with teachers, bosses, and superiors. Don’t use shorthand or slang writing, and proofread your work so it looks professional. An extra 2 minutes of work will make you look much more polite and professional. [7] X Research source For example, if you’re writing an email to your teacher, don’t start off with “Hey.” This is much too casual. Instead, start with, “Dear Mr. Smith,” and then proceed with a well-written and polite email. If you’re a teacher and a student writes you a very casual email, respond correcting them. Tell them that you still expect proper respect online.
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Promote positive dialogue online by joining or building communities. Good digital citizens strive to create positive environments online. Contribute by keeping your dialogue online positive and supportive. Don’t attack people or make negative comments all the time. Work actively to make the internet a more supportive place. [8] X Research source For example, you could moderate a message board for supporting people and building them up. If you suffered from bullying at some point, start an online support group for people who have experienced the same problem. Make this a positive place for people to share their experiences. Contribute to your community on the internet as well. For example, you could write blog posts for your school website. You don’t have to do something so involved to promote a positive internet. You could just make a commitment to share positive content instead. This can achieve a similar goal.
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3
Engage in respectful disagreement online. Inevitably, you’ll disagree with something you see online. That’s fine, and you can have productive discussions about the content. Feel free to comment or post critiquing something, but do it in a respectful manner. Lay out your disagreements clearly, and be open and accepting to other people’s opinions. [9] X Research source Don’t resort to name-calling or insults. Keep the conversation focused on the content rather than a person’s character. Even if the other people you’re interacting with get rude, don’t respond appropriately. Block or remove yourself from the conversation if it gets toxic. There’s no need to cause yourself stress over it.
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Avoid engaging with internet trolls so they don't get more attention. A troll is someone who posts deliberately offensive or unrelated content online to anger other people. They have no interest in discussing issues or having a productive dialogue. Engaging with them is not only aggravating, but it gives them more attention and makes more people see what they're posting. It's best to just ignore them when they try to engage you. You can also report them to the page moderator, if the page you're on has one. [10] X Research source Sometimes it's difficult to identify a troll. A telltale sign is that they make posts unrelated to the original content. These posts are usually offensive in some way. Trolls also personally attack other people on the page who engage with them. Other troll behaviors are asking a series of unrelated questions, dodging questions when other people ask them, and consistently responding negatively to anyone who questions them. Some of these trolls aren't even people, but rather bots that make automated posts. This is another reason why you shouldn't engage with them.
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Method 3 of 4:
Behaving Positively on Social Media

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1
Remember that anything you post on social media is public. Be careful about what you share and post on social media, because potentially anyone can see it. Before posting something, ask yourself if you’d be happy about your teachers, parents, and boss seeing it. If the answer is no, then you should not post it. [11] X Research source Think about posting a picture of yourself drinking underage. This is a very bad idea because your school or potential employers could end up seeing the photo. Even if your social media account is set to private, this doesn’t mean no one will ever see what you post. For instance, what if someone who follows you screenshotted a post you made and shared it? Things you post online are difficult to remove completely. Keep that in mind when you post anything.
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2
Join groups that support your interests. Social media is a great way to connect with other people who share your interests. Take advantage of these opportunities to grow your social network. Join groups and forums that appeal to you and interact positively with everyone there. This is a good way to make the internet a more positive place. [12] X Research source If you’re learning to play guitar, try joining a group of beginner guitar players. You can then swap tips and encourage each other on your progress. Never share personal information with anyone you meet online. Don’t tell them where you live or agree to meet them.[13] X Expert Source Scott Nelson, JD Scott Nelson, JD. Police Sergeant, Mountain View Police Department Expert Interview. 2 April 2020.
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3
Avoid taking part in any cyberbullying activity. Social media unfortunately makes cyberbullying very easy. Never take part in any activity that targets or abuses a person or group, and never make a threat online. This behavior is not funny and has real-world consequences. [14] X Research source Even if everyone else is doing something, that doesn’t make it okay. If your whole class is posting mean things about a classmate, don’t join in just because others are doing it. Don’t make an account with a fake name or pretending to be someone else. This is a slippery slope to bullying behavior. In some areas, cyberbullying has serious consequences. Not only could you hurt someone’s feelings, but you could end up in trouble at school or even with the law for some behaviors.[15] X Expert Source Scott Nelson, JD Scott Nelson, JD. Police Sergeant, Mountain View Police Department Expert Interview. 2 April 2020.
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Report cyberbullying if you experience it. If you or a friend is the victim of cyberbullying, there are ways to stop it. First, block the person harassing you. Save all the messages that they sent so you have evidence. If the bullying doesn’t stop, present this evidence to your school or your parents. [16] X Trustworthy Source StopBullying.gov Website run by the U.S. Department of Health and Human Services providing information related to identifying and preventing bullying Go to source If a friend is experiencing bullying, encourage them to report it as well. If the bullying includes threats of violence, recording you without your permission, hacking into your computer, child pornography, or stalking, then it’s a matter for law enforcement. Report the activity to your local police department.[17] X Expert Source Scott Nelson, JD Scott Nelson, JD. Police Sergeant, Mountain View Police Department Expert Interview. 2 April 2020.
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Respect other people’s intellectual property. Intellectual property theft is common online, and especially on social media. It's easy to download other people's photos, artwork, and music. Don’t partake in downloading, screenshotting, sharing, or using other people’s content without their permission. Respect the fact that someone worked to develop this content, and using it would be stealing. [18] X Research source In some cases, content is protected by copyright and you could actually be in legal trouble if you use it without permission. If you do need images or music, there are websites that have stock photos and soundbites for free. Use these sources instead. If you know that someone’s content was used without their permission, let them know. They can then take action to stop people from stealing their work.
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Method 4 of 4:
Protecting Your Personal Information

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Use strong, unique passwords for all your online accounts. A good password is the best line of defense in protecting your information online. Avoid using obvious passwords that are easy to guess. Use a random assortment of numbers, letters, and special characters to foil hackers. Mix in capital and lowercase letters as well for extra security. [19] X Trustworthy Source National Conference of State Legislatures Bipartisan, nongovernment organization serving the members of state legislatures and their constituents Go to source Names, birthdays, and pet names are usually very easy to guess, especially if someone knows you. Don’t use these as your passwords. There are online password generators that come up with a random assortment of letters and numbers for you. These are usually very secure passwords. Don’t store your password on websites, because a hacker could see these if they gain access to your computer. Store your passwords in a non-internet source like a notebook in your desk. That way, someone can’t find your passwords even if they hack your computer.
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2
Avoid sharing personal information on public WiFi networks. Hackers can monitor unsecured public WiFi networks to gain access to user information. Avoid sending any sensitive information when you’re on a public WiFi network. This includes banking, buying an item and typing in your credit card number, and entering your address or similar personal information. Save these activities for when you get home or onto a secured network. [20] X Trustworthy Source Federal Trade Commission Website with up-to-date information for consumers from the Federal Trade Commisson Go to source You can tell whether a network is secured or not by if you need a password to access it. In most cases, public WiFi networks are fine for simple web browsing. Just don’t do anything that requires personal information.
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Keep your address, phone number, and personal email address private. Don’t post any of this information on your social media pages or websites. Thieves or hackers could use it to find you or access your accounts. Keep all this information private to protect yourself. [21] X Expert Source Scott Nelson, JD Scott Nelson, JD. Police Sergeant, Mountain View Police Department Expert Interview. 2 April 2020. Be cautious if a website asks you for this information. Unless it’s a website you trust, don’t type in personal information that a hacker could use.
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Learn to recognize phishing emails. A phishing email is an email meant to gather information. If you respond or click on a certain spot of the email, it will download some of the data stored on your computer. This is a popular scam for identity thieves. Familiarize yourself with common phishing tactics to avoid having your information stolen. [22] X Trustworthy Source Federal Trade Commission Website with up-to-date information for consumers from the Federal Trade Commisson Go to source Look for grammar or formatting mistakes in the email. Official communications rarely have errors like these, but phishing emails have them regularly. Scammers commonly try to imitate an email from an organization like your bank. Always look at the email details to see where the email came from. If the email address is different from the one the organization usually uses, don’t respond.[23] X Expert Source Scott Nelson, JD Scott Nelson, JD. Police Sergeant, Mountain View Police Department Expert Interview. 2 April 2020. Online scammers are always changing their tactics, so stay alert to spot new phishing attempts.
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Method 1 of 4:
Researching and Building Media Literacy

Image titled Promote Digital Citizenship Step 1
1
Get your information from reputable websites. It’s very easy to start a website and post information on it, whether or not it’s true. Protect yourself from false information by keeping a skeptical attitude on everything you come across. Look for reputable websites that present factual information rather than opinion pieces. Posts from libraries, universities, hospitals, and government organizations are almost always more reputable than other websites. Use these websites for your information. [1] X Research source As a general rule, websites that end in .org, .edu, or .gov tend to be more reputable. This isn’t universal, however, so continue verifying information that you find on these websites. A website that's covered in a lot of advertising is a red flag. These websites will probably post sensationalized stories to attract advertising revenue. Verifying information is especially important for schoolwork. If you’re writing a research paper, make sure you’re using reputable sources.
Image titled Promote Digital Citizenship Step 2
2
Cross-reference information to verify it. Sometimes it takes a bit more work to verify if a website is reputable. Look for the information it presents elsewhere to see if you can confirm what the original website was saying. If you can’t find it anywhere else, then it’s a good bet that the information isn’t accurate. Also check if the story is citing sources. If not, then don’t trust the information. [2] X Research source If the website does cite sources, try to track some of them down. If you either can't find the source or the source says something different from what the story claims it does, then the website is not trustworthy.
Image titled Promote Digital Citizenship Step 3
3
Investigate news stories for accuracy. False information online is especially damaging for the news we consume. As a good digital citizen, always investigate news stories before you share or believe them. You can spot fake news by taking a number of steps before believing a story. Follow these procedures to avoid being fooled. [3] X Research source Be skeptical of news stories with obviously biased titles. For example, “The President Just Proved He’s the Biggest Moron to Ever Occupy the White House” is a clearly biased and clickbait-style headline meant to generate attention. In all likelihood, this isn’t a well-researched or reputable story. Look for more objective stories, which reputable news sites produce. Look online to see if the story is reported elsewhere. If only one website is reporting on it, then it’s probably either not true or very exaggerated. Major news organizations have their biases, but usually present stories that are at least factually correct. Be more cautious with stories from organizations you’ve never heard of before.
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4
Verify news with a fact-checking organization. If you don’t have time to investigate every story you come across, you can look on websites that do the legwork for you. There are a number of fact-checking organizations that report on false news stories. Visit one to see if the story you’re seeing has been investigated and declared false. [4] X Research source In the US, the major fact-checking organizations are Politifact and FactCheck.org. Some news stations like CNN or the Washington Post also run their own fact-checking services. This is usually reserved for major stories or debates.
Image titled Promote Digital Citizenship Step 5
5
Avoid spreading fake or questionable stories. Every time someone shares a news story, it raises that story’s profile and makes more people see it. This is why fake news stories can spread so quickly. Good digital citizens don’t promote fake stories. If you do come across any false or questionable news, don’t help it spread. [5] X Research source Even if you aren’t sure about a story, be more cautious and don’t share it. If you’re trying to expose a story as false on your social media, don’t link directly to it. This raises its profile. Instead, just announce that the story is fake and everyone should stop sharing it.
Image titled Promote Digital Citizenship Step 6
6
Cite your sources if you use information from the internet. With so much information at your disposal online, it's easy to forget to cite it all. But remember that information from the internet must be cited the same as books and articles do. This is especially important to avoid a plagiarism accusation in school. Cite all web-based information to demonstrate that you've done your research. [6] X Trustworthy Source Purdue Online Writing Lab Trusted resource for writing and citation guidelines Go to source Include as much information as the website makes available when you cite. Write the article or page title, the date it was published, the website name, and the author if it's listed. Also include a link to the exact page so someone else can read the information. If you're writing a blog post or article, hyperlinks are an easy and convenient way to include sources in your writing.
Advertisement

Method 2 of 4:
Communicating Productively

Image titled Promote Digital Citizenship Step 7
1
Address people appropriately when communicating with them online. Just because you’re sending an email or chatting on an app doesn’t mean that you shouldn’t use the same level of respect that you’d use if you were talking to the person face-to-face. Always use appropriate manners when communicating online, especially with teachers, bosses, and superiors. Don’t use shorthand or slang writing, and proofread your work so it looks professional. An extra 2 minutes of work will make you look much more polite and professional. [7] X Research source For example, if you’re writing an email to your teacher, don’t start off with “Hey.” This is much too casual. Instead, start with, “Dear Mr. Smith,” and then proceed with a well-written and polite email. If you’re a teacher and a student writes you a very casual email, respond correcting them. Tell them that you still expect proper respect online.
Image titled Promote Digital Citizenship Step 8
2
Promote positive dialogue online by joining or building communities. Good digital citizens strive to create positive environments online. Contribute by keeping your dialogue online positive and supportive. Don’t attack people or make negative comments all the time. Work actively to make the internet a more supportive place. [8] X Research source For example, you could moderate a message board for supporting people and building them up. If you suffered from bullying at some point, start an online support group for people who have experienced the same problem. Make this a positive place for people to share their experiences. Contribute to your community on the internet as well. For example, you could write blog posts for your school website. You don’t have to do something so involved to promote a positive internet. You could just make a commitment to share positive content instead. This can achieve a similar goal.
Image titled Promote Digital Citizenship Step 9
3
Engage in respectful disagreement online. Inevitably, you’ll disagree with something you see online. That’s fine, and you can have productive discussions about the content. Feel free to comment or post critiquing something, but do it in a respectful manner. Lay out your disagreements clearly, and be open and accepting to other people’s opinions. [9] X Research source Don’t resort to name-calling or insults. Keep the conversation focused on the content rather than a person’s character. Even if the other people you’re interacting with get rude, don’t respond appropriately. Block or remove yourself from the conversation if it gets toxic. There’s no need to cause yourself stress over it.
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4
Avoid engaging with internet trolls so they don't get more attention. A troll is someone who posts deliberately offensive or unrelated content online to anger other people. They have no interest in discussing issues or having a productive dialogue. Engaging with them is not only aggravating, but it gives them more attention and makes more people see what they're posting. It's best to just ignore them when they try to engage you. You can also report them to the page moderator, if the page you're on has one. [10] X Research source Sometimes it's difficult to identify a troll. A telltale sign is that they make posts unrelated to the original content. These posts are usually offensive in some way. Trolls also personally attack other people on the page who engage with them. Other troll behaviors are asking a series of unrelated questions, dodging questions when other people ask them, and consistently responding negatively to anyone who questions them. Some of these trolls aren't even people, but rather bots that make automated posts. This is another reason why you shouldn't engage with them.
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Method 3 of 4:
Behaving Positively on Social Media

Image titled Promote Digital Citizenship Step 11
1
Remember that anything you post on social media is public. Be careful about what you share and post on social media, because potentially anyone can see it. Before posting something, ask yourself if you’d be happy about your teachers, parents, and boss seeing it. If the answer is no, then you should not post it. [11] X Research source Think about posting a picture of yourself drinking underage. This is a very bad idea because your school or potential employers could end up seeing the photo. Even if your social media account is set to private, this doesn’t mean no one will ever see what you post. For instance, what if someone who follows you screenshotted a post you made and shared it? Things you post online are difficult to remove completely. Keep that in mind when you post anything.
Image titled Promote Digital Citizenship Step 12
2
Join groups that support your interests. Social media is a great way to connect with other people who share your interests. Take advantage of these opportunities to grow your social network. Join groups and forums that appeal to you and interact positively with everyone there. This is a good way to make the internet a more positive place. [12] X Research source If you’re learning to play guitar, try joining a group of beginner guitar players. You can then swap tips and encourage each other on your progress. Never share personal information with anyone you meet online. Don’t tell them where you live or agree to meet them.[13] X Expert Source Scott Nelson, JD Scott Nelson, JD. Police Sergeant, Mountain View Police Department Expert Interview. 2 April 2020.
Image titled Promote Digital Citizenship Step 13
3
Avoid taking part in any cyberbullying activity. Social media unfortunately makes cyberbullying very easy. Never take part in any activity that targets or abuses a person or group, and never make a threat online. This behavior is not funny and has real-world consequences. [14] X Research source Even if everyone else is doing something, that doesn’t make it okay. If your whole class is posting mean things about a classmate, don’t join in just because others are doing it. Don’t make an account with a fake name or pretending to be someone else. This is a slippery slope to bullying behavior. In some areas, cyberbullying has serious consequences. Not only could you hurt someone’s feelings, but you could end up in trouble at school or even with the law for some behaviors.[15] X Expert Source Scott Nelson, JD Scott Nelson, JD. Police Sergeant, Mountain View Police Department Expert Interview. 2 April 2020.
Image titled Promote Digital Citizenship Step 14
4
Report cyberbullying if you experience it. If you or a friend is the victim of cyberbullying, there are ways to stop it. First, block the person harassing you. Save all the messages that they sent so you have evidence. If the bullying doesn’t stop, present this evidence to your school or your parents. [16] X Trustworthy Source StopBullying.gov Website run by the U.S. Department of Health and Human Services providing information related to identifying and preventing bullying Go to source If a friend is experiencing bullying, encourage them to report it as well. If the bullying includes threats of violence, recording you without your permission, hacking into your computer, child pornography, or stalking, then it’s a matter for law enforcement. Report the activity to your local police department.[17] X Expert Source Scott Nelson, JD Scott Nelson, JD. Police Sergeant, Mountain View Police Department Expert Interview. 2 April 2020.
Image titled Promote Digital Citizenship Step 15
5
Respect other people’s intellectual property. Intellectual property theft is common online, and especially on social media. It's easy to download other people's photos, artwork, and music. Don’t partake in downloading, screenshotting, sharing, or using other people’s content without their permission. Respect the fact that someone worked to develop this content, and using it would be stealing. [18] X Research source In some cases, content is protected by copyright and you could actually be in legal trouble if you use it without permission. If you do need images or music, there are websites that have stock photos and soundbites for free. Use these sources instead. If you know that someone’s content was used without their permission, let them know. They can then take action to stop people from stealing their work.
Advertisement

Method 4 of 4:
Protecting Your Personal Information

Image titled Promote Digital Citizenship Step 16
1
Use strong, unique passwords for all your online accounts. A good password is the best line of defense in protecting your information online. Avoid using obvious passwords that are easy to guess. Use a random assortment of numbers, letters, and special characters to foil hackers. Mix in capital and lowercase letters as well for extra security. [19] X Trustworthy Source National Conference of State Legislatures Bipartisan, nongovernment organization serving the members of state legislatures and their constituents Go to source Names, birthdays, and pet names are usually very easy to guess, especially if someone knows you. Don’t use these as your passwords. There are online password generators that come up with a random assortment of letters and numbers for you. These are usually very secure passwords. Don’t store your password on websites, because a hacker could see these if they gain access to your computer. Store your passwords in a non-internet source like a notebook in your desk. That way, someone can’t find your passwords even if they hack your computer.
Image titled Promote Digital Citizenship Step 17
2
Avoid sharing personal information on public WiFi networks. Hackers can monitor unsecured public WiFi networks to gain access to user information. Avoid sending any sensitive information when you’re on a public WiFi network. This includes banking, buying an item and typing in your credit card number, and entering your address or similar personal information. Save these activities for when you get home or onto a secured network. [20] X Trustworthy Source Federal Trade Commission Website with up-to-date information for consumers from the Federal Trade Commisson Go to source You can tell whether a network is secured or not by if you need a password to access it. In most cases, public WiFi networks are fine for simple web browsing. Just don’t do anything that requires personal information.
Image titled Promote Digital Citizenship Step 18
3
Keep your address, phone number, and personal email address private. Don’t post any of this information on your social media pages or websites. Thieves or hackers could use it to find you or access your accounts. Keep all this information private to protect yourself. [21] X Expert Source Scott Nelson, JD Scott Nelson, JD. Police Sergeant, Mountain View Police Department Expert Interview. 2 April 2020. Be cautious if a website asks you for this information. Unless it’s a website you trust, don’t type in personal information that a hacker could use.
Image titled Promote Digital Citizenship Step 19
4
Learn to recognize phishing emails. A phishing email is an email meant to gather information. If you respond or click on a certain spot of the email, it will download some of the data stored on your computer. This is a popular scam for identity thieves. Familiarize yourself with common phishing tactics to avoid having your information stolen. [22] X Trustworthy Source Federal Trade Commission Website with up-to-date information for consumers from the Federal Trade Commisson Go to source Look for grammar or formatting mistakes in the email. Official communications rarely have errors like these, but phishing emails have them regularly. Scammers commonly try to imitate an email from an organization like your bank. Always look at the email details to see where the email came from. If the email address is different from the one the organization usually uses, don’t respond.[23] X Expert Source Scott Nelson, JD Scott Nelson, JD. Police Sergeant, Mountain View Police Department Expert Interview. 2 April 2020. Online scammers are always changing their tactics, so stay alert to spot new phishing attempts.
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