How to Use the My Orders Tab in Shipt Shopper

How to Use the My Orders Tab in Shipt Shopper

If you are a Shipt Shopper and aren't sure what the My Orders tab can do - this article will help you make the most of it. Read on to find out about the hidden features that make using it a breeze.

Steps

1
Prepare yourself for using the My Orders area. If you haven't yet changed your settings to view your Available Orders by default in Shipt Shopper, it should have opened right to My Orders. However, if not, you can always open it by opening your Menu bar, then tapping "My Orders".
2
Look at the page. If you have claimed orders, they'll appear in this area. If not, you'll see a mainly-empty page, except for an area saying " No orders claimed Your orders will show up here once you claim an available order." If you tap the green and white "View Available Orders" button, you can open the page app up in the Available Orders screen to do just that - claim an order.
3
Recognize what information is available to you from the My Orders page. You can see if you have orders that you need to pick and pay ("Shop and Deliver" in Shipt-speak!). This can differ from the portion of the process you're in. If you are either reporting to the shopping location or during the trip before "paying" or "processing" the order, you'll see your Shipt order number and estimated "checkout" total, the Delivery Window, the store closest to the customer and estimated shopping and delivery time. If you've paid and processed the order, you'll see all the above plus the order's Delivery address - situated between the order number/total and Delivery Window lines.
4
Read the banners for the order if any are available. You will have at least one grey banner there that may either be called "Claimed" or "Processed" (depending on the status of the order), however, various others may include a pink "($) Promo" (for how much of a bonus you'll receive on the order), a light green "Drop-off" (for a Door Drop Off), a purple Delivery Only (for a special Delivery Only order) and/or a bluish-green (teal) "Early OK" (designating that if you get the order done and get it there before the Delivery Window, it's okay; the customer will accept it early.) There should be at least one banner available for every order you claim - depending on your stage of the process.
5
Swipe over and see what buttons are available during these types of orders. Before arriving and during shopping, you have two options for the order - including " Drop Order" and "Add to list". But when you have processed the order and are on the way to the customer's address with their goods, the only button you'll have is "Mark as delivered".
6
Recognize what information is available for orders marked "Delivery Only". This includes CVS Prescription pickups. Again, this differs from where you are in the process. When reporting to the shopping location or during the trip up until "Mark as picked up", you'll see the option to "Drop Order". If you are reporting to the customer's delivery location, you'll see "Mark as delivered".
7
Swipe over and see what buttons are available to you on Delivery Only Orders.
8
Recognize that your Shopping List button is only available if at least one of your orders is a "Shop and Deliver" order. Otherwise, it stays dormant and can't be used (button becomes disabled even though it's still there.) Buttons are enabled for orders from within the Order Details screen, but can initially be used if you have two or more orders you're shopping at the same time. If you are only shopping one order during the Delivery Window, don't worry about your Shopping List. You'll have other buttons inside the order that provide this type of access for you if you only claimed one open order. Besides, you'll still have to send the Intro text and/or messaging text informing the customer of your whereabouts with their goods.
9
Tap an order. When you tap on an order it will pull up all of the Order Details pages for both Shop and Deliver and Delivery Only orders.
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