How to Get a Street Light Fixed in the Carolinas

How to Get a Street Light Fixed in the Carolinas

You are out walking the doggy one night and have a little more trouble than usual seeing where you are going. Could it be that a street light has burned out? You can use the internet to get your problem solved, particularly if you live in the Carolinas. This page will apply to residents of several states. Others will need to know which power company services the area they live in, and contact that company directly.

Steps

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Note whether the malfunctioning light is at your home, along a street, or at a business.
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Note the nearest physical street address of the light or lights.
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Note whether the light is never on, cycles on and off, or is damaged in some way.
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Temporarily identify the pole with tape or ribbon.
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Be ready to provide specific directions from main road or intersection to the light pole in question.
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Go to the website for Duke Energy, as seen in external links.
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Look for the Residential Customers section at upper left. Choose your state and click GO.
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Look for Request Service and click on Report an Outage
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Scroll down and click on Request Lighting Repair
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Fill in the form with the information you have gathered above as well as your name and address and other vitals.
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Click send.
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