How to Contact Avast Customer Support

How to Contact Avast Customer Support

Avast is an international company that offers technical support online or over the phone. Trying to get in touch with someone at a company this large can get frustrating, especially if you are having trouble with your billing or payment information. You can call or email Avast to get in touch with their customer support to get your questions answered quickly.

Method 1 of 2:
Getting Help Right Away

1
Call 855-745-3255 to speak to a representative. If you need help with a subscription or billing issue, you can call the Avast support line to get help. Have your order ID nearby so they can help you as quickly as possible. [1] X Research source Normally, the support line is open 24/7. As of May 2020, Avast has reduced their support hours to 3 am to 8 pm EDT 7 days per week.

Tip: You may also need to give them your name and email address so Avast can fix your problem.

2
Call 1-844-3340-9251 to get a free quote. If you have questions about a product or you’d like to know how much their services cost, you can talk to an Avast representative. The consultation is free, and you can sign up with your credit card online or over the phone. [2] X Research source This line is monitored 24 hours per day, 7 days per week.
3
Search the website to find an answer on your own. You can look through the Avast forums or browse the frequently asked questions page. Type in your question and then see if any of the search results give you the answer you’re looking for. [3] X Research source For example, try searching “refund request” or “installation help.” You can search the Avast website by visiting https://support.avast.com/en-us.
4
Fill out a form to unsubscribe from Avast. If you don’t want to subscribe to Avast anymore, visit their website and click on the “unsubscribe” option. From there, you can fill out a form with your name, email address, and order ID. [4] X Research source To unsubscribe from Avast, visit https://support.avast.com/en-us/contact/sales_autorenewal?c=true.
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Method 2 of 2:
Waiting for a Response

1
Send Avast a message on Instagram. The only social media page that Avast has is an Instagram account. Send them a message with your question and then wait for a reply back from them. [5] X Research source To follow Avast on Instagram, visit https://www.instagram.com/avast/.

Warning: Avast doesn’t specify how long it will take for them to reply back to messages on Instagram, so you should try this as a last result.

2
Direct investment questions to [email protected] If you are a potential investor or you have questions about a current investment, you can send the investment office an email. Write out a detailed question and leave a phone number in case they need to contact you quickly. [6] X Research source Write something like, “Hi there, I’d like to inquire about investing in Avast. If you could send me a chart of your profits over the last year so I can make an informed decision, that would be great.”
3
Email PR questions to [email protected] If you are a member of the press and you’d like to get a statement from Avast, you can email their Public Relations office directly. Make sure you use this email for PR questions only, not general inquiries. [7] X Research source Write something like, “Hi, I’m Tabitha with the New York Reporter. I’d like to get a statement from your CEO regarding the recent uptick in stock prices.”
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Method 1 of 2:
Getting Help Right Away

1
Call 855-745-3255 to speak to a representative. If you need help with a subscription or billing issue, you can call the Avast support line to get help. Have your order ID nearby so they can help you as quickly as possible. [1] X Research source Normally, the support line is open 24/7. As of May 2020, Avast has reduced their support hours to 3 am to 8 pm EDT 7 days per week.

Tip: You may also need to give them your name and email address so Avast can fix your problem.

2
Call 1-844-3340-9251 to get a free quote. If you have questions about a product or you’d like to know how much their services cost, you can talk to an Avast representative. The consultation is free, and you can sign up with your credit card online or over the phone. [2] X Research source This line is monitored 24 hours per day, 7 days per week.
3
Search the website to find an answer on your own. You can look through the Avast forums or browse the frequently asked questions page. Type in your question and then see if any of the search results give you the answer you’re looking for. [3] X Research source For example, try searching “refund request” or “installation help.” You can search the Avast website by visiting https://support.avast.com/en-us.
4
Fill out a form to unsubscribe from Avast. If you don’t want to subscribe to Avast anymore, visit their website and click on the “unsubscribe” option. From there, you can fill out a form with your name, email address, and order ID. [4] X Research source To unsubscribe from Avast, visit https://support.avast.com/en-us/contact/sales_autorenewal?c=true.
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Method 2 of 2:
Waiting for a Response

1
Send Avast a message on Instagram. The only social media page that Avast has is an Instagram account. Send them a message with your question and then wait for a reply back from them. [5] X Research source To follow Avast on Instagram, visit https://www.instagram.com/avast/.

Warning: Avast doesn’t specify how long it will take for them to reply back to messages on Instagram, so you should try this as a last result.

2
Direct investment questions to [email protected] If you are a potential investor or you have questions about a current investment, you can send the investment office an email. Write out a detailed question and leave a phone number in case they need to contact you quickly. [6] X Research source Write something like, “Hi there, I’d like to inquire about investing in Avast. If you could send me a chart of your profits over the last year so I can make an informed decision, that would be great.”
3
Email PR questions to [email protected] If you are a member of the press and you’d like to get a statement from Avast, you can email their Public Relations office directly. Make sure you use this email for PR questions only, not general inquiries. [7] X Research source Write something like, “Hi, I’m Tabitha with the New York Reporter. I’d like to get a statement from your CEO regarding the recent uptick in stock prices.”
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